Call Centre & Call Centre Software

TeamMax Call Centre Software

TeamMax is an outbound telemarketing call center.

One of the most significant differences between TeamMax and other call center products is the way calls are dialled. They are steered away from predictive dialing which can lead to dropped calls, rather TeamMax uses enhanced demand dialing. Demand dialing is initiated by the agent with a single button click.

While predictive dialing gives higher throughput, the difference is minimal. We recognise that cost is an important factor when you make a decision to purchase a call center that's why you will find competing products at least ten times the price of our call center software. Check it out, see for yourself.

On the installation side you won't find may call centers products that are intuitive enough for the end user to install and configure but TeamMax is. While other call centers can take weeks to install, TeamMax can be up and running in hours. How many companies allow you to download fully functional call center software to evaluate? TeamMax do!

Setup campaigns & agent teams with TeamMax Manager
The TeamMax Server coordinates the dial records sent to and from the TeamMax Agent software and checks a Do Not Call list before sending the agent the dial record number to call.

Each agent is sent one dial record at a time to call. They dial out via a modem at the click of a button. Can read from a script window and make notes of outcomes in a range of dial record fields.

At the end of the call they either get the next dial record or just finish the last call which saves the dial record details and stops the timing of the call.

Call backs are automatically requeue to be given back out to agents at the appropriate time. TeamMax also has a Contact Directory.

Visit the TeamMax Call Centre Software website today.