Call Centre & Call Centre Software

Real Assistant

Real Assistant enables your operators to chat one-on-one with your website visitors. Sales operators can boost sales by aiding visitors with pre-purchase questions. Support staff can provide live customer service from your website.

Live service software offers a solution to your online support and sales needs. A few major benefits include:

• Live Human Interaction on Your Website - Wow your customers with your superior customer care.
• Increase Sales - Make more sales by answering key "tipping point" pre-sales questions.
• Better Support - Provide answers when customers need them - now.
• Save Money - Web based support is far cheaper than any other form of support.

Real Assistant has all the features you need in a live sales and support solution. Key product features include:

• Passive Chat Code - Let customers contact your operators live from any page on your site. Ideal for support pages.
• Proactive Chat Code - Operators can take action and invite visitors browsing your site into chat. Ideal for sales pages.
• Fully Web Based - Run your support from anywhere - Minimal requirements and a fully web based system let you and your operators work from almost any internet connection.
• Unlimited Chats, Ops, Zones - Use as much as you need, the software has no caps or additional fees to restrict you.
• 100% Open ASP Script - Fully open, ASP based code means you can easily modify the software to fit your needs.