Call Center Software
In this market there are many different types of call center softwares that are flooding the market with their software.
At this section of callcentre.com you will be able to find a group of useful sites that will be able to offer you the best software for your call center.
Call Center Software Companies
Altitude Software - Offers call center software to enable integration of both self-service and assisted customer interactions across voice, email and web channels.
Avotus - Offers software designed to help call center managers and supervisors control the Nortel Networks Meridian 1 system.
Call Center Technologies - A software developer, VAR, and partner covering both the call center and help desk industries.
Centergistic Solutions - Offers software designed to gather data from multiple sources and present this information in dynamic, functional formats.
Data Collection Resources - Offers monitoring and agent evaluation software.
Electronic Technology Systems - Contact center voice, screen, call recording and monitoring software solutions.
eQuality - Provider of technological solutions software to store, identify, retrieve and analyze digitally recorded telephone or electronic customer communications.
FocalPoint - Call center wallboard software for supervisors and agents, broadcasting real-time call center statistics, custom messages and alerts.
Inova Solutions - Provider of solutions for optimizing contact center performance through real-time data integration and visualization.
KGA - Offers PC-based training and assessment programs for call centers and a number of other industries.
Mercom - Manufacturer of recording and evaluation systems for call centers. Provides the Audiolog multi-function recording platform which is sold through network of certified resellers.
Perimeter Technology - Provider of management information systems for center-based automatic call distribution systems.
Stratasoft - Provides predictive dialing, ACD, IVR, call blending, web collaboration, and other call center support products.
Tellview - Offers an IVR helpdesk call center application, which can be provided in either French or English.
Vocalcom - Provides computer telephony applications, including call center management software, predictive dialers and voice self service.
Zeacom - Producer of customer call center and telephony integration software.
Capterra Call Center - The Capterra Call Center Software Directory helps IT buyers find, compare, and research Call Center software solutions.
CRM On Demand - Siebel Contact OnDemand enables companies to provide world-class support via voice, voicemail, e-mail, chat and the Internet
Bitpipe - Research the latest Call Center Software technologies, tools and techniques.
Call Centers
There are many call centers based around the world that you can use if you need an experienced customer service team in the shortest amount of time. Here is the list.
800 Adept - Offers call routing technology for dealer locator Allows customer calls made to centralized toll free number to be automatically and accurately distributed to a geographically appropriate dealer or call center.
Asian Call Centers - Offshore call centre providing outsourced Call Center services based out of the Philippines.
Taw Valley Telecoms - UK based outsourced call centre services provider offering inbound and outbound solutions.
ePacific Global - Philippine based telemarketing specialists offering inbound and outbound services, offshore outsourcing, call center management and customer support.
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